From AirAsia's website....
Our culture
|
| Fun & Friendly
Attitude
Quality | One People
One Culture
One AirAsia
One Family |
| | FUN & FRIENDLY | | Be the nicest, most happening person in the world. Be one of a kind. | | Fun | Create a work place that is fun and hppy so that coming to work becomes an enjoyable experience.
| | Friendly | Smile and light up someone's day. Express warmth and kindness in everything we do. |
| | ATTITUDE | | Put our hearts into it and everything, put our whole heart into it. Stamp it with our own personality. Be proacite. | | Passion | When we do something, put our whole heart into it. Stamp it with our own personality. Be proactive. | | Respect | Treat others the way we want to be treated. Respect others and respect our company. | | Honesty | Do the right thing. | | Communication | Listen, understand, act and respond quickly and effectively. | | Teamwork | Teamwork is about coming together, progressing and succeeding together. | | Professionalism | Always look, walk, talk and behave professionally. | | Humble | Everyone loves an approachable and down-to-earth person. | | Compassion | It is about being sensitive to the needs of others. |
| | QUALITY | | Low fare and high quality is an unbeatable product. | | Safety | Think "safety first", "safety always". | | Efficiency | Be committed to do things better. Reduce our costs. Minimise wastage and protect our environment. | | Reliability | Ensure on time performance. | | Great Services | Great AirAsia Service is when our guests feel happy enough to tell others about our great service. | |
* * * * * * * * * *
I guess
hovering stewardess did not honor AirAsia's attitude code of conduct. Here is how she fared:-
Passion - yes she was fairly passionate, in terms of accusing me with no proof or witness(es)
Respect - none given from the start
Honesty - you cannot be an honest person when you accuse someone without any proof
Communication - she did not bother to listen nor understand and was quick to judge
Professionalism -
miss hovering was no where close to being professional. You tell me of a steward or stewardess you know who simply reach in for a
lucky dip in your belongings! On top of that, do not assume that one who travels budget airlines are local and deserve such treatment. When you assume that I was local, you are already being discriminating. Local or not, everyone deserve a fair, courteous treatment.
Humble - from her first initial tone in informing me to turn off my cell phone, she was bitter
sounding
Compassion - as for being sensitive, she was nowhere close to being near. She was neither senstive nor understanding on my account. A very uneducated move she made - hear sound, saw someone with a sound maker, assume and point finger right back with no additional reservations.
